Draft prepared for Daniyal Enterprises. Please have it reviewed by a qualified legal professional before relying on it.
In accordance with applicable consumer protection and IT rules, you may contact our Grievance Officer with any complaint about our products or services.
Grievance Officer: [grievance officer name — not yet provided]
Email: info@ekitab.in
Phone: [grievance officer phone — not yet provided]
Address: [business address — not yet provided]
We acknowledge complaints within 48 hours and aim to resolve them within one month. You can also open a request from your account.