Help Center
Quick answers about reading, downloads, payments and refunds.
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Frequently asked questions
How do I receive my eBook after paying?
Once your payment is verified, the book is added to My Library automatically and we email a confirmation. Open My Library to read online or download the PDF. Nothing is shipped.
Can I read on my phone?
Yes. The eKitab reader works in any modern browser on Android, iPhone, iPad, Windows and Mac. Your last page, bookmarks and notes are saved to your account.
How many times can I download the PDF?
Each title shows its download allowance in your library (the store default is 5). You can always read online. If you run out, contact support and we will help.
Can I read a book before buying?
Most books have a “Read free sample” button that opens the first pages in the reader.
Which payment methods do you accept?
UPI, debit and credit cards, net banking and supported wallets through our payment partner Razorpay. We never see or store your card details.
What if the file does not open or is incorrect?
Contact us from Help & refunds in your account. If the book is defective, inaccessible or not as described, we will fix it or refund you as per our Refund Policy.
Can I share my eBook?
Purchases are licensed for your personal use. Sharing, reselling or uploading the files elsewhere is not allowed.